FAQs for owner

Category:
Vehicle Rental

Zoom's EV Sharing Etiquette

Zoom is an electrified community driving EV utilisation and reducing carbon emissions. Find out about the etiquette that all our members follow...

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Category:
Vehicle Rental Insurance

Insurance on Zoom

Getting insurance to cover sharing an EV on Zoom is easy. Find out about insurance and how it works for the vehicles that you see on Zoom.

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Category:
Vehicle Rental

Zoom Sharing Checklist

When sharing vehicles on Zoom there are a few key things to remember so we've developed a simple checklist as a reminder for you.

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Category:
Vehicle Rental

What if I am late for pick-up/drop-off?

If there is a delay whilst sharing it's important to communicate! Find out more here....

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Category:
Vehicle Rental

What happens if a booking needs to be extended?

Instances might occur where bookings might want or need to be extended, find out about this here....

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Category:
Vehicle Rental

Is there a procedure for pick-up and drop-off?

For more information on the process of pick up and drop off and what you'll need see here

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Category:
Vehicle Rental

Meeting up & Zoom Sharing

What to expect when meeting up and sharing and some key things to remember....

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Category:
Vehicle Rental

What should I request from the renter at pickup?

The sharing process is about trust, which is why members need to provide documentation during the sharing process. Find out what you need with you here....

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Category:
Vehicle Rental

Can I share my vehicle if it's leased?

You can find out more information about vehicles that are leased here....

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