FAQs for renter

Category:
Vehicle Rental

Zoom's EV Sharing Etiquette

Zoom is an electrified community driving EV utilisation and reducing carbon emissions. Find out about the etiquette that all our members follow...

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Category:
Vehicle Rental Other

COVID-19 - Rules for Using EVs

Post the COVID pandemic, with more flexible working from home and more focus on EVs, having the flexible option to use an EV when you need one makes sense. Being cautious and careful however is absolutely key no matter where you pick up a car from. Find out how we're managing this with EVs on Zoom.

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Category:
Vehicle Rental

Zoom Sharing Checklist

When sharing vehicles on Zoom there are a few key things to remember so we've developed a simple checklist as a reminder for you.

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Category:
Vehicle Rental

What if I am late for pick-up/drop-off?

If there is a delay whilst sharing it's important to communicate! Find out more here....

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Category:
Vehicle Rental

What happens if a booking needs to be extended?

Instances might occur where bookings might want or need to be extended, find out about this here....

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Category:
Vehicle Rental

Is there a procedure for pick-up and drop-off?

For more information on the process of pick up and drop off and what you'll need see here

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Category:
Vehicle Rental

Meeting up & Zoom Sharing

What to expect when meeting up and sharing and some key things to remember.

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Category:
Vehicle Rental

What should I bring with me when I pick up the car?

The sharing process is about trust, which is why members need to provide documentation during the sharing process. Find out what you need with you here....

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