Do administration fees / charges apply?
Do administration fees or other charges apply?
In the normal course of sharing on Zoom's platform there are no specific administration fees as administration is covered within our margin from sharing activity.
Whereby certain situations occur outside of the normal course of sharing, Zoom has the discretion to charge certain fees. An example of this (but not limited to only this scenario) would be where a renter sharing a vehicle lost the vehicles keys, this would result in Zoom's Member Support team being involved to ensure that the process is managed effectively with the asset owner. So these administration fees and charges apply where such circumstances unfortunately do happen.
We emphasise our members doing their utmost to share respectfully and play a significant role in the sharing process and experience being seamless!
For your reference you can find Zoom's Schedule of Fees at the back of our Terms and Conditions document.