Meeting up & Zoom Sharing

So when meeting the other member of Zoom whose vehicle you're sharing, it's important that communication is clear! Make sure you know where to meet them and pick up the vehicle from.

Zoom's community is built on trust so it's important our members confirm their identity to one another. You'll receive a reminder of what to take in your 'Journey Reminder' email.

As a renter you'll need to show the asset owner:

  • Your driving license;
  • The bank card you used to book with
  • The booking confirmation

If you're unsure of anything please contact us at membersupport@zoom-ev.com  

MAKE SURE you share your insurance confirmation with the owner and with Zoom via membersupport@zoom-ev.com