What should I request from the renter at pickup?

When meeting a person renting your vehicle, you need to have some documentation with you so that the renter can confirm you're the vehicle owner.

Make sure you show:

  • your driving licence
  • the confirmation email you received about the booking

You should also ask them to verify their identity by showing you:

  • their driving licence
  • the card they used to pay for the booking
  • the confirmation email for the booking

There are a few things to remember here, but the end of the day it's all about trust within our community. Our intention is to make the process easier for you and to integrate things as much as possible, but we are a start-up so please bear with us. We're on a mission and that's a promise!

To make things easier when your booking is confirmed we send you a checklist to remind you of some of the key things when sharing.