What should I bring with me when I pick up the car?

When you've booked a vehicle and you're picking it up, you need to have some documentation with you so the owner can verify that you are who you say you are!

Make sure you bring:

  • Your driving licence;
  • the card you used to pay for the booking;
  • your booking confirmation email.

You should also ask them to verify their identity by showing you:

  • Their driving licence;
  • the email they received showing the booking confirmation.

There are a few things to remember here, but the end of the day it's all about trust in our community. Our intention is to make the process easier for you and to integrate things as much as possible, but we are a start-up so please bear with us. We're on a mission and that's a promise!

To make things easier when your booking is confirmed we send you a checklist to remind you of some of the key things when sharing.